Terms of Service
These general terms and conditions apply to all contracts concluded between the WD-Pro © - Group and the customer. Buying or using one of our products implies that you have read and accepted the terms and conditions.
§ 1 General, scope of the terms and conditions
All our deliveries and services are carried out exclusively on the basis of the following general terms and conditions in the version valid at the time of the order. Unless expressly agreed in writing, different terms and conditions do not apply.
Customers in the sense of these terms and conditions are both consumers and entrepreneurs. Consumers within the meaning of the terms and conditions are natural persons who conclude contracts for a purpose that cannot be attributed to their commercial or professional activity. Entrepreneurs within the meaning of the terms and conditions are natural or legal persons or partnerships with legal capacity who, when concluding a contract with us, act in the exercise of their commercial or independent professional activity.
§ 2 Conclusion of contract, conclusion of the contract
With your order you submit a binding offer to us to conclude the contract with you. We can accept this offer by sending you an order confirmation by email within 24 hours of the receipt of your order. The contract is concluded by sending this order confirmation.
You can find extensive information about the desired product in the respective article description. You can purchase our products by clicking on "add to cart" in the respective item description. This brings the item into the shopping cart. In the shopping cart itself, you can look at the items again and change the order quantity or delete individual items.
In the ordering process itself, first enter your address details if you are not yet a customer with us. As an existing customer, log in via the customer login. You accept our general terms and conditions during the ordering process. You can correct input errors by navigating backwards in the browser or by canceling the ordering process and starting over. To complete the purchase, you must press the "Confirm order" button. This will send the order to us. We will then send you an order confirmation by email, which will result in the contract being concluded.
By clicking on "Offers" you will be taken to a separate page, where you can choose from one of our memberships (STARTER, STANDARD or DEVELOPER). You can find descriptions of the individual offers in the offer description.
When ordering in our online shop, the contract is concluded with:
WD-Pro © - web design & more ...
D-98530 Rohr / Thuringia
VAT ID: DE276898545
District court: Meiningen
Articles marked with an asterisk (*) are articles from other suppliers! The respective general terms and conditions of the individual providers apply! You can also not process these items via our shopping cart or our offers, but are forwarded directly (by clicking on "continue") to the website of the respective provider, and you can also order these items directly there.
§ 3 Storage of the contract text
We save your order and the entered order data. We will send you an order confirmation with all order details by email. You also have the option of printing out the general terms and conditions before sending the order to us. Finally, you can access the orders you have placed at any time via your customer account.
§ 4 cancellation policy
As a consumer, you have a right of withdrawal under the following conditions:
Right of withdrawal
You can cancel your contractual declaration within one month without giving reasons in text form (e.g. letter, fax, email) or - if the thing is left to you before the deadline - by returning the thing. The period begins after receipt of this instruction in text form, but not before the recipient receives the goods (but not before the contract is concluded when providing services) and also not before fulfilling our information obligations in accordance with Section 312c (2) of the German Civil Code in conjunction with Section 1 (3) 1, 2 and 4 german Civil Code InfoV and our obligations according to § 312e paragraph 1 sentence 1 german Civil Code in conjunction with § 3 german Civil Code InfoV. To meet the cancellation deadline, it is sufficient to send the cancellation or the item in good time.
The revocation must be sent to:
WD-Pro © - web design and more ...
D-98530 Rohr / Thuringia
Consequences of withdrawal
In the event of an effective cancellation, the services received on both sides must be returned and any benefits (e.g. interest) drawn up must be surrendered. If you cannot return the received performance to us in whole or in part or only in a deteriorated condition, you may have to compensate us accordingly. When providing services, this can mean that you nevertheless have to fulfill the contractual payment obligations for the period up to the revocation. When surrendering goods, you do not have to compensate for any deterioration caused by the intended use of the goods.
Transportable items are to be returned at our risk. You have to bear the costs of the return if the delivered goods correspond to the ordered ones and if the price of the thing to be returned does not exceed an amount of 40 euros or if you have not received the consideration or a contract for a higher price of the thing at the time of the revocation have made the agreed partial payment. Otherwise, the return is free for you. Items that cannot be sent as parcels will be picked up from you.
Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their receipt.
When providing services, your right of withdrawal expires prematurely if, at your express request, the contract has been fulfilled in full by both parties before you have exercised your right of withdrawal.
End of revocation
If you are an entrepreneur within the meaning of Section 14 of the German Civil Code and act in the exercise of your commercial or self-employed activity when concluding the contract, the right of withdrawal does not exist.
You do not have the right of withdrawal according to § 312 d paragraph 4 no.2 german civil code if you have been provided with a download or a data medium has been delivered and you have unsealed the data medium.
For goods that are not suitable for return due to their nature, the right of withdrawal according to § 312d Paragraph 4 No. 1.3 German Civil Code also does not apply.
§ 5 cost sharing agreement
If you exercise your right of cancellation in accordance with § 4, you have to bear the regular costs of the return if the delivered goods correspond to the ordered ones and if the price of the item to be returned does not exceed an amount of 40 euros or if you have a higher price of the item have not yet made the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return is free for you.
§ 6 prices and shipping costs
All prices shown include the statutory value added tax. Since we only offer digital downloads, there are no shipping costs. If it is made available for retrieval via a network, the seller bears the costs of making the software available on the network and the buyer bears the costs for the retrieval.
§ 7. Terms of payment
Payment can be made either via PayPal or Stripe.
With the occurrence of the delay in payment, the purchase price during the delay is 5% above the base rate. If you are an entrepreneur, the purchase price is subject to interest at the rate of 8% above the base interest rate when the delay in payment occurs during the delay. We reserve the right to prove and claim higher damage caused by delay.
§ 8. Warranty and liability
The warranty is subject to legal regulations.
§ 9. Customer service
If you have any questions, complaints or complaints, please contact us.
As a customer, you have the option of using our support.
§ 10. Data protection
We collect data when initiating, concluding, processing and reversing a purchase contract. These data will get collected from us, saved and processed.
Your visit to our website is logged. Basically, the IP address currently used by your PC, the date and time, the browser type and the operating system of your PC as well as the pages viewed by you are recorded. As a rule, a personal reference is not possible for us and is also not intended.
Data usage and transfer:
The personal data that you give us e.g. when ordering or by email (e.g. your name and address or your email address) will be saved. The data will only be used within the framework of the existing contract between the parties, for example for processing the software purchase or for support. There is no further use of the data. We only pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. To process payments, we pass on your payment details to the bank responsible for the payment.
We assure that we will not otherwise pass on your personal data to third parties, unless we are legally obliged to do so or you have given us your prior consent. Insofar as we use service providers to carry out and process processing processes, the contractual relationships are regulated in accordance with the provisions of the Federal Data Protection Act.
Consent and revocation:
If you have given us personal data, you can delete it at any time. Data for billing and accounting purposes are not affected by cancellation / revocation or deletion.
Personal data that have been communicated to us via our website will only be stored until the purpose for which they were entrusted to us is fulfilled. Insofar as commercial and tax law retention periods must be observed, the storage period for certain data can be up to 10 years.
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google link your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Our offer is used with the use of a cookie. The prerequisite for this is that you have activated cookies in your browser settings. A randomly generated session code and possibly your customer ID are stored in the cookie. This makes it possible to recognize you as a registered customer. In addition, if available, we save an affiliate ID and the page from which you came to our pages. The prerequisite for this is that you have activated cookies in your settings.
With the order confirmation or registration for the newsletter, your first name, last name and email address will be used for your own advertising purposes and special promotions. We send the newsletter. You can revoke your consent to receiving a newsletter by email at any time. In each newsletter you will find a link with which you can withdraw your consent.
Your rights, information:
If you no longer consent to the storage of your personal data or if it has become incorrect, we will arrange for the deletion or blocking of your data or make the necessary corrections (insofar as this is possible under applicable law) upon request. Upon request, you will receive information free of charge about all personal data that we have stored about you.
If you have any questions about the collection, processing or use of your personal data, or if you need information, correction, blocking or deletion of data, please contact us.
§ 11 legal system, place of jurisdiction
German law applies to the exclusion of the UN purchase law.
For customers who conclude the contract for a purpose that cannot be attributed to professional or commercial activity (consumer), this choice of law only applies insofar as it does not remove mandatory provisions of the law of the country in which he is habitually resident become.
The place of jurisdiction for all disputes arising from the contractual relationship is Meiningen, if the customer is a merchant, a legal entity under public law or a special fund under public law.
§ 12 other
The contract language is German.
If one or more of the provisions of these terms and conditions are ineffective, the rest of the contract remains effective. Insofar as the provisions are ineffective, the content of the contract is based on the statutory provisions.